FAQ
Common questions.
Shipping
Orders ship from Colorado in 1–2 business days. Free US shipping over $50. Standard delivery is 3–5 business days; expedited options are available at checkout. International rates are calculated at checkout.
Returns
30 days from delivery, unused and in original packaging. Start a return from your account or contact support and we'll send a label. Refunds post within 5 business days of arrival.
Warranty
One year against manufacturing defects from the date of purchase. Normal wear and damage from misuse aren't covered. Register your product for faster service.
Product registration
Register your KLIP.
Takes thirty seconds and makes any future warranty claim painless.