Shipping Policy

Orders are processed and shipped from Colorado, USA within 1–2 business days (Monday–Friday, excluding US federal holidays). Orders placed after 12:00 p.m. Mountain Time, or on weekends and holidays, begin processing the next business day. During launches, promotions or peak seasons, processing may take longer; we'll email you if your order is delayed.

You'll receive an order confirmation email, followed by a shipping confirmation with tracking once your order ships.

• Free standard shipping on orders of $50 or more (after discounts, before taxes).
• Standard shipping: typically 3–5 business days after the order ships. Rates for orders under $50 are calculated and shown at checkout.
• Expedited shipping: available at checkout where offered, with the cost and estimate shown before you pay.

We ship to all 50 states, US territories, and APO/FPO/DPO addresses. Deliveries to Alaska, Hawaii, territories and military addresses may take longer.

Delivery times are estimates provided by the carrier and are not guaranteed.

Where international shipping is offered, available countries, rates and delivery estimates are shown at checkout before you pay. International orders may be subject to import duties, taxes, customs fees or brokerage charges set by the destination country. Unless they're collected at checkout, these charges are the customer's responsibility. Customs processing can add to delivery times, and we can't control those delays.

If a package is refused or returned because duties weren't paid, we'll refund the order total minus original and return shipping costs.

Please double-check your shipping address at checkout. If you spot a mistake, email support@snacproducts.com right away. We'll do our best to update it before the order ships, but once it has shipped we can't change the address. Packages returned to us because of an incorrect or incomplete address can be reshipped at the customer's cost.

• Damaged in transit: email us within 7 days of delivery with your order number and photos of the package and product. We'll send a replacement or issue a refund.
• Lost in transit: if tracking hasn't updated for 7 business days, or your package hasn't arrived 10 business days after shipping, contact us and we'll work with the carrier to locate it or send a replacement.
• Marked delivered but not received: check with neighbors and around your property, and wait 48 hours, as carriers sometimes mark packages delivered early. Then contact us and we'll help file a claim with the carrier.

You can request a change or cancellation before your order ships by contacting us. Once an order has shipped, it can't be cancelled, but you can return it under our Return & Refund Policy.